Netsuite Administrator
Remote
Full Time
Mid Level
Job Overview:
The NetSuite Administrator will report to the Manager of IT & ERP Systems and work closely with the Accounting and Finance team. This role will partner with cross-functional teams within the Company to lead through system and acquisition integrations.
Key Responsibilities and Accountabilities:
- Lead key system and acquisition integrations to optimize business efficiency.
- Convert functional / business requirements into technical NetSuite solutions.
- Manage system enhancement projects, audit and end-user reviews, training, and change management support
- Write complex queries to support projects and approved reporting requests.
- Develop import templates and perform manual imports when an integrated solution is not an option.
- Support and train end users to identify best solutions and drive system improvement
- Working with integrated applications such as SFDC, UKG, Concur, Avalara, FloQast, Adaptive and other integrations
Compliance
- Ensure role security and system integration integrity to support audit and regulatory requirements.
- Own the deployment of system releases/upgrades
- Documenting processes, including error reports and changes to history tables.
- Ensure consistent day-to-day maintenance of applications
Process & Discipline
- Assist with implementation of system internal controls and efficiencies.
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Contribute to platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- Sandbox environment management
- Provide expert advice to the Sales, Accounting and Legal teams regarding system workflows.
Requirements:
- Bachelor’s degree with five-seven years of related progressive experience in accounting or finance, systems roles
- Expert knowledge of NetSuite ERP system
- Understanding of U.S. GAAP accounting principles
- Project management experience
- Ability to present and explain complex technical topics, issues and alternative solutions to others
- Possess strong leadership skills; Able to develop and maintain positive relationships across all levels within the organization.
- Strong interpersonal, communication, organization, and time management skills
Preferred:
- Experience with ticket management & CRM solutions (Zendesk, Salesforce)
- Certified NetSuite Administrator
Physical Requirements:
- Able to work at a computer and monitor (sitting and standing) for extended periods
- Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs, and/or other work-related activities.
- Ability to complete work in an acceptable timeframe; manage various detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
- Ability to operate telephone equipment and respond to calls and in-person inquiries.
- Ability to move about the office with occasional reaching and bending
- Ability to use a keyboard and computer. This requirement involves reading the screen and keying/typing information.
- Ability to speak and make presentations to individuals or groups on technical subjects related to the job
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