Collections Specialist
Cockeysville, MD
Full Time
Mid Level
This is a full-time direct hire position that is looking to pay between $40k-$50k/year. This position is fully onsite out of Cockeysville, MD. This position requires previous collections and customer service experience and is looking to hire 1-2 people asap.
Responsibilities
- Collections of all customer accounts.
- Set up and establish new customer accounts and terms.
- Research and resolution of delinquent customer accounts.
- Recommend write-offs or turnover to a collection agency for delinquent customers.
- Prepare and mail delinquent invoices to customers monthly, as needed and updates customer master.
- Monitor and manage sales order credit, fraud and risk holds.
- Responsible for non-inventory accounts payable portfolio, coding, inquiry, and payment.
- Other duties as assigned.
Qualifications
- Knowledge of billing, collections and AR procedures.
- 2 years of commercial collections experience.
- Strong computer skills including all applications in Microsoft Office.
- Excellent customer service and communication skills.
- Strong attention to detail.
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