Job Responsibilities and Duties

• Proficient at designing, building, migrating and maintaining:
  • Business networks and systems, including hardware.
  • Window Servers and Active Directory, DNS.
  • Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions.
  • Microsoft Exchange and email security/filtering solutions.
  • Office 365
  • MS Azure
• Some other technical facets, details or requirements of the position may include, but not limited to:
  • Manage and execute projects to meet deadlines and client expectations.
  • Guide Systems Engineers on the remote and field engineering teams.
  • Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise.
  • Administer, configure, maintain, and upgrade various VMware technologies
  • Administer, configure, maintain, and upgrade Citrix XenApp & XenDesktop environments
  • Administer and configure NAS and SAN technologies from various vendors
  • Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi.
  • Provide Disaster Recovery and backup solutions and support using eVault, Zerto, Veeam, Shadow Protect, and others.
  • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.
  • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions.
  • Help develop and guide other systems engineers to their full potential.

This job absolutely requires the following - do not apply if you don't have:

• Strong verbal and written communication skills
• Substantial experience with Windows Servers
• Strong understanding of fundamental networking concepts
• Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
• Clearly demonstrated knowledge and experience with VMware and Citrix XenApp
• Excellent interpersonal, customer service and problem-solving skills
• Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities
• Ability to work collaboratively within a team
• A drivers license and vehicle of your own and the ability to travel to client locations

You're probably right for this job if you have:

• 3 + years technical experience relevant to the above
• A solid and well thought out diagnostic mindset
• Physical ability to lift and move heavy equipment (servers, computers, etc.)
• MSP experience is a plus
• Familiarity with the ConnectWise Suite of products is helpful but not a requirement