This is a full-time direct hire position that is looking to pay between $20-$24/hr. This position is fully onsite out of Towson, MD and is looking to hire asap. This position requires AV technician experience and a high school diploma.

Responsibilities and Duties

• Improve customer service, perception, and satisfaction

• Ability to work in a team and communicate effectively

• Escalate service issues that cannot be completed within agreed service levels

• Communicate to customers: keeping them informed of progress, notifying them of impending changes or progress, etc.
• Serves as the primary point of contact for all multi-site video broadcasting events across the health system and manages details associated with AV and multimedia vendors for broadcasting services and special events. 

Knowledge, Skills, and Abilities Required:

• Position requires high school degree or GED. 
• At least two years’ AV technical experience.
• Must have skills in video editing, working with sound systems, live-stream broadcasting, and minor AV equipment troubleshooting and repair. 
• Completion of a certification program in audio engineering is preferred.