Latitude, Inc.
Technical Support Specialist
Henderson, NV - Full Time
New Job Opportunity - Technical Support Specialist:
Our client is looking to hire an IT Support Specialist who has 4+ years of experience in engineering troubleshooting - SW and HW support of PLC, HMI, and SCADA (Support experience in industrial automation)
Logistics of the Role:
- Full Time - Direct Hire
- On Site - Support most of the time will be virtual/remote
- Compensation is dependent on experience (Ranging from 50k-60k).
Day to Day Activities:
- Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
- Administers and assures connectivity of customer’s Windows based platform
- Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
- Manage On-boarding, retirement, and relocation of equipment
- Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
- Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
Qualifications:
- 4+ years of experience in engineering troubleshooting
- SW and HW support of PLC, HMI, and SCADA
- Associate's degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems.
