Member Service Representative

New Job Opportunity - Member Service Representative 

New and exciting hybrid job opportunity out of Washington D.C. Looking to hire someone who has at least one year of related  professional experience (preferably this type of work for a Credit Union or Bank). 

Logistics of the Role:

• Full Time - direct Hire 
• Hybrid Role - after the initial onboarding training period - 6 months (Reston, VA).  

• Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available
•  Provide solutions within the governing policies and procedures of the credit union
• Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets 
• close accounts when necessary
• Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries

Qualifications/Requirements: 

• 1+ year of bank or credit union experience is highly preferred 
• College degree is highly preferred 
• Must be okay with being subject to drug and background check 
• Extremely well organized and ability to multi-task/follow-up
• Able to take criticism well
• Experience with Microsoft Suite / Spreadsheets
• Billing experience a plus