Latitude, Inc.
Conflicts & Intake Specialist (Partially Remote)
Los Angeles, CA - Full Time
This position allows for 3 days per week remote / work from home after training.
Salary: $60,000 - 80,000/year
Responsibilities include:
- Being the first point of contact for all incoming prospective client leads and creating a stellar first impression for every call, and every client.
- Identifying and recording the source of qualified leads to support marketing tracking efforts.
- Managing incoming phone calls and inquiries from prospective clients requesting a consultation with our attorneys.
- Scheduling consultation appointments, including performing conflict checks and intake.
- Entering prospective client information into our client management database system, and creating and organizing online files.
- Mediation scheduling and intake.
Qualifications
- Strong administrative skills
- Ability to work independently and with a team.
- Able to thrive in a fast paced, dynamic environment.
- Keen attention to detail.
- Excellent computer literacy and ability to learn new tasks quickly.
- Desire to take initiative and provide a superb client experience, possess an admirable work ethic.
