Latitude, Inc.
Collections Coordinator
Boston, MD - Full Time
Collections Specialist
Main Points
- On site/Hybrid-Boston, MD
- Billing for Law firm required
- Bachelors Degree preferred
ESSENTIAL FUNCTIONS
- Responsible for own portfolio of clients
- Maintain strong attorney and client relationships
- Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
- Perform collection calls on a daily basis
- Maintain level of communication with attorneys and clients via telephone and email
- Interact with Billing Department regarding client account status
REQUIRED SKILLS
- 3-5 years of experience within a high volume law firm
- Collections experience required
- Accounts Receivable knowledge/experience a plus
- Ability to work a flexible, hybrid work schedule
- Ability to thrive in a fast-paced, collegial work environment
- Ability to meet tight deadline
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Working knowledge of Microsoft applications (Excel, Word, Outlook)
- Knowledge of Elite Enterprise and Star Collect preferred
- experience with Aderant is a plus
REQUIRED SOFT SKILLS
- Excellent worth ethic
- Teamwork/collaboration
- Motivated
- Dependability
- Adaptability
- Active listening
- Patience
- Detail oriented
- Time management
- Organization
