Netsuite Administrator

Job Overview: 

The NetSuite Administrator will report to the Manager of IT & ERP Systems and work closely with the Accounting and Finance team.  This role will partner with cross-functional teams within the Company to lead through system and acquisition integrations.

Key Responsibilities and Accountabilities:

• Lead key system and acquisition integrations to optimize business efficiency.
• Convert functional / business requirements into technical NetSuite solutions.
• Manage system enhancement projects, audit and end-user reviews, training, and change management support 
• Write complex queries to support projects and approved reporting requests.
• Develop import templates and perform manual imports when an integrated solution is not an option.
• Support and train end users to identify best solutions and drive system improvement 
• Working with integrated applications such as SFDC, UKG, Concur, Avalara, FloQast, Adaptive and other integrations

 Compliance 

• Ensure role security and system integration integrity to support audit and regulatory requirements.
• Own the deployment of system releases/upgrades
• Documenting processes, including error reports and changes to history tables.
• Ensure consistent day-to-day maintenance of applications

Process & Discipline 

• Assist with implementation of system internal controls and efficiencies.
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Identify unused or underutilized platform features
  • Contribute to platform roadmap and define priorities, liaising with stakeholders
  • Own the communication of any platform changes to end users and stakeholders
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption
  • Sandbox environment management
  • Provide expert advice to the Sales, Accounting and Legal teams regarding system workflows.

Requirements:

• Bachelor’s degree with five-seven years of related progressive experience in accounting or finance, systems roles  
• Expert knowledge of NetSuite ERP system
• Understanding of U.S. GAAP accounting principles
• Project management experience 
• Ability to present and explain complex technical topics, issues and alternative solutions to others 
• Possess strong leadership skills; Able to develop and maintain positive relationships across all levels within the organization. 
• Strong interpersonal, communication, organization, and time management skills

Preferred:

• Experience with ticket management & CRM solutions (Zendesk, Salesforce)
• Certified NetSuite Administrator

Physical Requirements:

• Able to work at a computer and monitor (sitting and standing) for extended periods
• Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs, and/or other work-related activities.
• Ability to complete work in an acceptable timeframe; manage various detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
• Ability to operate telephone equipment and respond to calls and in-person inquiries.
• Ability to move about the office with occasional reaching and bending
• Ability to use a keyboard and computer. This requirement involves reading the screen and keying/typing information.
• Ability to speak and make presentations to individuals or groups on technical subjects related to the job