Latitude, Inc.
Data Collection Specialist
Remote - Full Time
Job Title: Data Collection Specialist
Overview: The Data Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.
Main Points
Knowledge, Skill, and Abilities Required
- Effective business-to business telephone recruiting and etiquette skills
- Ability to establish and maintain working relationships
- Effective interpersonal and verbal communication skills, above average vocal presentation, problem solving skills, and data management skill
- Ability to interact comfortably on a computer and toggle between screens while speaking on the phone
- Ability to perform data entry tasks using 10 key typing while maintaining accuracy
- Demonstrate knowledge of basic pharmaceutical terminology, drugs and billing
- Ability to pass evaluation and skills assessment tests during initial hiring process
Project Specific Requirements
- Successfully complete the site-specific general interviewer training
- Successfully complete the home study exercises
- Successfully complete the project specific trainings
- Maintain the study data quality standards by completing all interviews and forms completely and accurately
- Adhere to study production guidelines
- Adhere to study confidentiality requirements
Minimum Education & Experience Requirements:
- Preferred – 4-year college degree, but applicant must have at minimum high school diploma plus two years of pharmacy experience or a combination of education, training and experience.
Overview: The Data Collection Specialists will perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments.
Main Points
- MUST LIVE IN OR NEAR DURHAM, NC
- First 10 weeks onsite then can go fully remote
- Pay: 17/hr.
- Must have outbound calling experience
- Pass Drug and Background
- Highschool Degree Required
Knowledge, Skill, and Abilities Required
- Effective business-to business telephone recruiting and etiquette skills
- Ability to establish and maintain working relationships
- Effective interpersonal and verbal communication skills, above average vocal presentation, problem solving skills, and data management skill
- Ability to interact comfortably on a computer and toggle between screens while speaking on the phone
- Ability to perform data entry tasks using 10 key typing while maintaining accuracy
- Demonstrate knowledge of basic pharmaceutical terminology, drugs and billing
- Ability to pass evaluation and skills assessment tests during initial hiring process
Project Specific Requirements
- Successfully complete the site-specific general interviewer training
- Successfully complete the home study exercises
- Successfully complete the project specific trainings
- Maintain the study data quality standards by completing all interviews and forms completely and accurately
- Adhere to study production guidelines
- Adhere to study confidentiality requirements
Minimum Education & Experience Requirements:
- Preferred – 4-year college degree, but applicant must have at minimum high school diploma plus two years of pharmacy experience or a combination of education, training and experience.
