Latitude, Inc.
IT Operations Manager
Frederick, MD - Full Time
IT Operations Manager
Main Points
The IT Operations Managers will be responsible for managing the day-to-day operations of the IT team, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. They must ensure that the organization's IT policies and procedures are up to date and compliant with industry standards and regulations.
Job Duties
Main Points
- Located in Frederick, MD: 1-2 days a week remote
- Salary: 100k-120k
- 5+ years of IT Management experience
- Prior experience in Manufacturing or Construction industry preferred
The IT Operations Managers will be responsible for managing the day-to-day operations of the IT team, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. They must ensure that the organization's IT policies and procedures are up to date and compliant with industry standards and regulations.
Job Duties
- Manage the IT staff, as applicable, and ensure that they have the necessary skills and resources to perform their duties effectively. This includes setting performance objectives and providing regular feedback, coaching, and mentoring as needed.
- Oversee the maintenance and operation of all IT systems and infrastructure, including servers, networks, and databases. This includes ensuring that all systems are configured and maintained in accordance with best practices, and that they can support the needs of the business.
- Oversee and execute cyber security processes and resources to identify and mitigate active cyber security threats. Manage all assisting vendors to achieve desired outcomes. Manage system/service solution access to enforce least privilege principles.
- Collaborate with the CIO, develop and implement IT policies and procedures, including disaster recovery and business continuity plans. This includes ensuring that all policies and procedures are up-to-date, clearly communicated to all staff, and consistently enforced.
Requirements
- B.S. or B.A. Computer Science, Engineering or related field of study; specific training and education focused on IT hardware, systems and software applications
- A minimum of 10 years in the IT field with at least 5 years of experience in IT operations management, including experience managing IT staff
- Strong knowledge of IT systems and infrastructure, including servers, networks, and databases
- Experience developing and implementing IT policies and procedures
- Experience with IT budgeting and resource management
- Strong understanding of IT compliance and regulatory requirements
- IT and Project Management certifications are a plus
