Latitude, Inc.
Telephone Interviewer
Remote - Full Time
Title: Telephone Interviewer
Main Points
-Conduct telephone interviews as instructed following all survey protocols.
- Maintain documentation of all telephone study contacts and results of each call.
- Organize and turn in completed work in the designated area at the end of each shift.
- Maintain confidentiality of the data collection at all times.
- Maintain good attendance.
- Read verbatim and record data accurately.
- Communicate with Shift Coordinator and implement study changes.
- Record time sheets accurately and in a timely manner.
- Perform additional duties as instructed.
- Medical terminology knowledge and previous experience with medical and/or health research is a plus
Qualifications:
- Good telephone skills necessary.
- Must speak clear and intelligent English. For Bilingual (Spanish-speaking), must be fluent speaking, reading and writing, in both English and Spanish.
- Must be able to present materials in a neutral and friendly manner.
- Must have a professional and positive attitude.
- Previous telephone survey and/or call center experience (phone customer service work) preferred.
- High school diploma or GED
Required deliverables: – weekly payroll invoice
Main Points
- Fully Remote Position
- Pay: 15-17/hr.
- Looking for someone who can speak fluently in English and Spanish
- Must have Highschool Diploma
-Conduct telephone interviews as instructed following all survey protocols.
- Maintain documentation of all telephone study contacts and results of each call.
- Organize and turn in completed work in the designated area at the end of each shift.
- Maintain confidentiality of the data collection at all times.
- Maintain good attendance.
- Read verbatim and record data accurately.
- Communicate with Shift Coordinator and implement study changes.
- Record time sheets accurately and in a timely manner.
- Perform additional duties as instructed.
- Medical terminology knowledge and previous experience with medical and/or health research is a plus
Qualifications:
- Good telephone skills necessary.
- Must speak clear and intelligent English. For Bilingual (Spanish-speaking), must be fluent speaking, reading and writing, in both English and Spanish.
- Must be able to present materials in a neutral and friendly manner.
- Must have a professional and positive attitude.
- Previous telephone survey and/or call center experience (phone customer service work) preferred.
- High school diploma or GED
Required deliverables: – weekly payroll invoice
