Tier II Network Administrator (MSP experience is a Plus)

Job Description:

Proficient at designing, building, migrating and maintaining:

• • Business networks and systems, including hardware.
  • Window Servers and Active Directory, DNS.
  • Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions.
  • Microsoft Exchange and email security/filtering solutions.
• Some other technical facets, details or requirements of the position may include, but not limited to:
  • Manage and execute projects to meet deadlines and client expectations.
  • Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise.
  • Administer, configure, maintain, and upgrade various VMware technologies
  • Administer, configure, maintain, and upgrade Citrix XenApp & XenDesktop environments
  • Administer and configure NAS and SAN technologies from various vendors
  • Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi.
  • Provide Disaster Recovery and backup solutions and support using eVault, Zerto, Veeam, Shadow Protect, and others. 
  • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.
  • Configure, deploy, maintain, troubleshoot computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment. 
  • Make scheduled or emergency onsite visits to the various locations in NJ, NYC areas
  • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions.
  • Help develop and guide other systems engineers to their full potential.
  • To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. 

Qualifications

Minimum Qualifications:

• Substantial experience with Windows Servers
• Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
• Strong understanding of fundamental networking concepts
• Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
• Clearly demonstrated knowledge and experience with VMware and Citrix XenApp
• Excellent interpersonal, customer service and problem-solving skills
• Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities
• Ability to work collaboratively within a team and manage changing priorities
• MSP experience is a plus
• Familiarity with the ConnectWise Suite of products is helpful but not a requirement.
• Experience in Assisted Living Facilities is a Plus